Hueber
Business Communication in English - Professionell Telefonieren
2004
speech

#    Title    Time    Info  
1 Beginning the call 1:50
2 Phrase Bank 0:45
3 Getting through 0:42
4 Phrase Bank 0:44
5 Asking for somebody to call back 0:47
6 Phrase Bank 0:44
7 Saying you'll call back later 0:36
8 Phrase Bank 0:43
9 Putting the caller through 0:56
10 Phrase Bank 0:47
11 Asking the speaker to make something clear 0:53
12 Phrase Bank 0:56
13 Checking you've understood the speaker 1:03
14 Phrase Bank 0:49
15 Making sure the speaker understood you 1:09
16 Phrase Bank 1:04
17 Dealing whith typical mobile phone problems 1:16
18 Phrase Bank 1:22
19 Ending a call 0:43
20 Phrase Bank 1:06
21 Recording a mailbox or answerphone message 0:54
22 Phrase Bank 0:51
23 Leaving a mailbox or answerphone message 0:53
24 Phrase Bank 0:54
25 The telephone alphabet 0:48
26 Phrase Bank 2:13
27 Giving phone number, email and website address 1:53
28 Phrase Bank 2:24
29 Beginning the call 2:46
30 Getting through 0:48
31 Asking for somebody to call back 2:10
32 Saying you'll call back later 0:44
33 Putting the caller through 2:48
34 Asking the speaker to make something clear 1:04
35 Checking you've understood the speaker 3:09
36 Making sure the speaker understood you 1:05
37 Dealing whith typical mobile phone problems 2:44
38 Ending a call 0:49
39 Recording a mailbox or answerphone message 4:48
40 Leaving a mailbox or answerphone message 1:30
41 The telephone alphabet 3:46
42 Giving phone number, email and website address 7:56
43 Abschlusstest 6:08
Total time 65:32