Miller Heiman
The NEW Conceptual Selling
2004
audio book

#    Title    Time    Info  
1 Joint Venture 2:55
2 Base Premise 7:30
3 Customer's Concept 6:31
4 Elements of Getting Started 0:45
5 Single Sales Objective 2:50
6 Action Comments 5:50
7 Valid Business Reason 3:37
8 Credibility 3:01
9 Getting Information 5:00
10 5 Questions 13:43
11 Golden Silence 2:32
Total time 51:38