trish stott & rod revell
Highly Recommended
2004
english corse

#    Title    Time    Info  
1 Introduction 0:16
2 Unit 1 Taking Phone Calls 1:40
3 Unit 1 Taking messages 0:49
4 Unit 2 Where people work 1:02
5 Unit 2 what facilities are their ? (1) 0:56
6 Unit 2 what facilities are their ? (2) 0:42
7 Unit 3 taking a reservation 1:27
8 Unit 3 checking and confirming 0:44
9 Unit 4 i'd like to book a table 1:27
10 Unit 4 what time is it?(1) 0:22
11 Unit 4 what time is it?(2) 0:46
12 Unit 5 making apologies 1:26
13 Unit 5 written apologies 0:57
14 Unit 6 ckecking into a hotel 1:05
15 Unit 6 where is it? 1:04
16 Unit 7 what can i get you? 1:01
17 Unit 7 how much is that? 0:57
18 Unit 7 how do you make a cocktail? 0:51
19 Unit 8 can you make these drinks? 1:13
20 Unit 9 taking an order 1:23
21 Unit 9 are you ready to order? 1:02
22 Unit 10 what's for dessert? 1:01
23 Unit 10 what about some cheese? 1:04
24 Unit 11 would you like to order some wine? 1:05
25 Unit 11 wines around the world 1:41
26 Unit 12 i' ll get you some now 1:16
27 Unit 12 customer care 1:00
28 Unit 13 what's it made from? 1:01
29 Unit 13 do you know how to lay a table? 2:15
30 Unit 14 what is there to complain about? 1:21
31 Unit 14 i'll look into it for you 1:13
32 Unit 15 let's start at front office 1:23
33 Unit 15 ...and in the kitchen 1:12
34 Unit 16 how to do it right 1:56
35 Unit 16 kitchen higiene 1:01
36 Unit 17 room service. can i help you? 2:05
37 Unit 17 facilities and services 1:14
38 Unit 18 could you repeat that, please? 1:53
39 Unit 18 negotieting room rates 1:16
40 Unit 19 your health and safety is important to us 1:43
41 Unit 19 sound the alarm! 1:19
42 Unit 20 excuse me, where's the bar? 1:30
43 Unit 20 is the room ready? 1:15
44 Unit 21 can you direct me to the theatre? 1:29
45 Unit 21 travel in the city 1:52
46 Unit 22 what can you offer the business traveller? 1:06
47 Unit 22 we are planning a conference 1:10
48 Unit 23 emergency first aid needs 1:17
49 Unit 23 can you call a doctor, please? 1:39
50 Unit 24 are we service-minded enough? 1:49
51 Unit 24 did you enjoy your stay? 1:33
52 Unit 25 could we have our bill, please?(1) 0:53
53 Unit 25 could we have our bill, please?(2) 0:36
54 Unit 26 how would you like to pay? 1:15
55 Unit 26 i think there's a mistake(1) 0:43
56 Unit 26 i think there's a mistake (2) 1:05
57 Unit 26 working with fidelio suit 7 1:02
58 Unit 27 writing your CV 1:41
59 Unit 27 writing a covering letter 1:00
60 Unit 28 presenting yourself at an interview 2:51
61 Unit 28 a celebrity chef 1:21
Total time 74:20