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About
Bosworth & Holland
CustomerCentric Selling CD2
2004
#
Title
Time
Info
1
Chapter 4: Core Concepts of CustomerCentric Selling
8:37
2
People Buy from People Who Are Sincere and Competent
5:25
3
No Goal Means No Prospect
6:22
4
Emotiional Decisions Are Justified by Value and Logic
6:06
5
Chapter 5: Defining the Sales Process
6:35
6
Shaping Your Perception in the Marketplace
9:58
7
Targeted Conversations
5:43
8
Chapter 6: Integrating the Sales and Marketing Processes
7:14
9
A Natural Integration
10:45
10
Learning from the Web
5:25
Total time
66:43