Brian Tracy
Breaking the Success Barrier - Disc 6
1998
speech

#    Title    Time    Info  
1 The principle of suprise 5:08
2 Satisfying your customer's demand for speed 7:41
3 Achieving your competitive advantage 7:56
4 Four levels of customer service 5:21
5 Getting feedback from your customers 4:29
6 Learning from your competitors 5:12
7 The principle of exploitation 8:59
8 Take advantage of opportunities 5:54
9 The importance of strategic follow-up 8:22
10 What is your quality rating 12:57
11 Become a no-limit person 8:04
Total time 71:55