Dale Carnegie
The 5 Essential People Skills
2004
audiobook

#    Title    Time    Info  
1 01 A definition of rapport 5:11
2 02 The power of your voice 6:43
3 03 Silence, attire, and leaks 4:01
4 04 Respect as a rapport-building tool 2:41
5 05 Some points to implement 4:51
6 06 Dealing with different personality types 1 - the alpha dog 4:36
7 07 An example of the alpha dog 6:08
8 08 Personality type 2 - the secret agent 3:43
9 09 Personality type 3 - the eager beaver 9:12
10 10 Personality type 4 - the burned-out individual 4:14
Total time 47:03