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About
Dale Carnegie
The 5 Essential People Skills CD 4 of 6
2004
audio book
#
Title
Time
Info
1
The first step toward effective assertive communication
5:16
2
The five main tools conversation partners use
5:48
3
Getting confirmation of your message
3:53
4
What to do when the conversation turns to conflict
3:13
5
Communication in meetings and presentations
6:34
6
Honing your listening skills
5:00
7
What it means to really listen
2:14
8
How to avoid some common conversational barriers
4:54
9
A spectrum of responses
12:33
10
Summing up some central points
6:52
Total time
49:21