Michael Oliver
12 Ways to Start Effective Conversations Without Fear-Disk One
2003
nikken

#    Title    Time    Info  
1 Introduction 4:43
2 Natural Selling: Eliminating Rejection & Objections 4:06
3 Natural Selling: The Alternative 4:32
4 Helping Other People Solve Their Problems 3:00
5 Asking the Right Types of Questions at the Right Time 13:47
6 Listening to What is Being Meant, Nopt Just What is Being Said 6:30
7 Feeding Back What You Think You Heard 5:20
8 Conclusion 4:34
Total time 41:56