Michael Staver
21 Ways to Defuse Anger and Calm People Down
1996
audiobook

#    Title    Time    Info  
1 3.1 - Play Referee 13:01
2 3.2 - Map an Escape Route 7:46
3 3.3 - Vignette #2 11:54
4 3.4 - Warning Signs 13:08
5 3.5 - Find Safer Ground 13:46
6 3.6 - Cool off Hotheads 8:28
Total time 59:35