Peter S. Pande, Robert P. Neuman, Rpland R. Cavanagh
The Six Sigma Way (Disc 2)
2000
audio book

#    Title    Time    Info  
1 2.1 / customers, defects, and sigma levels 9:58
2 2.2 / redesigning 8:15
3 2.3 / chapter 3 why is six sigma succeeding 4:49
4 2.4 / chapter 4 applying six sigma 7:37
5 2.5 / what makes six sigma more challenging 8:34
6 2.6 / making six sigma work in services 11:16
7 2.7 / manufacturing challenges 16:22
8 2.8 / chapter 5 the six sigma roadmap 7:26
Total time 66:50