Sound Soltions Learning Library
Communicate with Confidence - A Woman's Guide (Disc 5)
2005
other

#    Title    Time    Info  
1 Difficult People 2:23
2 What Gets Rewarded Gets Repeated 2:22
3 The Average Difficult Person 2:34
4 Communication Compassion 4:24
5 The Chronic Difficult Person 3:30
6 The Exploder 4:19
7 Diffusion Techniques 3:50
8 Boundary Statement 3:07
9 What NOT to Do 3:35
10 The Steamroller 3:51
11 Handling the Steamroller 1:31
12 The Chronic Critic 3:15
13 Setting the Rules 3:41
14 The Gossip 8:43
15 The Sniper 3:30
Total time 51:01