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Stephen R. Covey
The 7 Habits of Highly Effective People - Disc5
1990
speech
#
Title
Time
Info
1
The four forms of communication
3:22
2
The five areas of listening
5:32
3
The key to human influence
4:03
4
A role play
8:15
5
Probing
4:50
6
A human sounding board
9:29
7
The brain
4:17
8
The two parts of empathy
3:59
9
To be understood
8:25
10
Objections to empathy
3:53
Total time
52:10