Tom Hopkins
Mastering the Art of the One-Call Close - CD2


#    Title    Time    Info  
1 05 - The Elements of Trust, Step 3 - Commonality 13:42
2 06 - The Elements of Trust, Step 4 - Credibility 9:46
3 07 - The Elements of Trust, Step 5 - Competency 2:04
4 08 - The Elements of Need, Step 1 - Problem Identification 27:47
5 09 - The Elements of Need, Step 2 - Discovery 20:33
6 10 - The Elements of Need, Step 3 - Qualify 8:32
Total time 73:51